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FAQ's

FAQ Page

Frequently Asked Questions

Here you will find some of the common questions we get from customers.

About Our Company

What Is Our Freight Policy?
At Absolute Parts, we are committed to delivering exceptional value and service to our customers. To this end, we are pleased to offer prepaid freight for all domestic orders exceeding $1,000.00, destined for the contiguous United States. This policy reflects our dedication to ensuring a seamless and cost-effective procurement process for our valued clients. Additionally, we provide customized freight solutions for stocking distributors and international export customers, designed to address the unique logistical challenges and requirements specific to their geographic locations and operational circumstances. For detailed information regarding our freight policies, including eligibility and conditions, please contact Absolute Customer Service.
What Is Our Warranty Policy?
Absolute Parts is committed to excellence and customer satisfaction, which is why we provide an extensive warranty covering both parts and labor for all our products. This warranty remains in effect for one year following the installation date, without any limitation on engine operation hours. In the unfortunate circumstance of a failure deemed eligible under our warranty, Absolute Parts will cover all necessary parts and labor to return the engine to its pre-failure condition. For detailed information regarding our warranty program and the specific coverages included, we invite you to consult the Warranty Policy section of our website.
What Shipping Methods Are Available?
We provide a diverse range of shipping options to accommodate the varied needs of our customers, including leading parcel delivery services such as UPS, FedEx, and SpeeDee Delivery. For larger shipments requiring freight services, we have partnered with reputable carriers including R&L Carriers and Estes Freight Lines. This array of shipping methods ensures that we can offer flexible, efficient, and reliable delivery solutions tailored to the specific requirements of each order.
What are the key benefits of partnering with Absolute Parts?
Absolute Parts distinguishes itself by providing customers with unparalleled quality components, ensuring that each part meets the highest industry standards. Our commitment to excellence is evident through our exclusive procurement strategy; we source our products solely from vetted tier-one manufacturers. This approach guarantees consistent quality, uniformity, and precision across our entire product range. Additionally, by purchasing products in production run capacities, we are able to leverage economies of scale, enabling us to extend the most competitive pricing to our clientele. Furthermore, Absolute Parts reinforces its market leadership with an industry-leading warranty program, meticulous product cataloging, comprehensive inventory availability, and exceptional customer service. These elements collectively position Absolute Parts as a formidable entity in today's competitive market.

Products and Services

What Sets Absolute Parts Preassembled Cylinder Kits Apart?
Absolute Parts takes pride in offering factory preassembled cylinder kits that stand out for their readiness and ease of installation. Our meticulously curated kits undergo a comprehensive assembly process by our dedicated team of warehouse professionals. This process includes the precise installation of the piston pin and retainers onto the piston, followed by the careful placement of the piston ring set to ensure optimal ring alignment. Subsequently, the entire assembly, comprising the piston, pin, retainers, and piston rings, is expertly compressed and inserted into the cylinder liner. Each component is thoroughly lubricated with break-in oil, securely packaged in signature Absolute Parts packaging to ensure its integrity and quality upon delivery. The hallmark of our preassembled cylinder kits lies in their installation efficiency. Engineered for convenience, they are designed to be directly inserted into the engine block, with the connecting rod effortlessly connecting to the piston pin. This streamlined process yields a significant time saving of installation time per cylinder, offering our clients not just superior quality and reliability but also an unmatched ease of installation that distinguishes Absolute Parts from other offerings in the market.